Including yourself. Not counting freelancers or contractors.
A
Just me
Founder-operated, doing most things yourself
B
2 to 5 people
Small core team, everyone wears multiple hats
C
6 to 15 people
Growing team, some specialisation starting to happen
D
More than 15
Established team with departments or clear functions
E
It varies / hard to say
Seasonal, freelancer-heavy or a structure that does not fit neatly
Quick insight
In a team of 2 to 5, the founder typically absorbs 60% of operational overhead personally. The first system you build should remove that weight from you specifically: not optimise something a team member already handles.
Step 03 · Time Drain
Where does most of your admin time go each week?
Pick the one that would give you the most hours back if it just handled itself.
A
Chasing payments, invoices or confirmations
Following up on money that should already be in
B
Compliance, paperwork and deadlines
Keeping track of what needs doing and proving you did it
C
Responding to the same enquiries repeatedly
Questions, orders, requests that come in the same format every time
D
Pulling together reports or summaries
Compiling data that should already be in one place
E
Keeping customers or clients active and engaged
Re-engaging lapsed buyers, managing relationships, reducing churn
F
Something else
A specific process not listed above
Quick insight
Step 04 · Revenue Leaks
Has your business lost revenue in the last 6 months because of a process failure?
A missed deadline, a forgotten follow-up, an invoice that slipped: anything that cost you money because of how things are tracked.
A
Yes: and I know exactly what it cost
B
Probably: I suspect it has but I can't measure it
C
Minor amounts: nothing major that I am aware of
D
No: our process is solid
E
Not sure: I do not have enough visibility to say
Quick insight
Step 05 · Your Setup
How do you currently manage your operation?
Be honest: there's no wrong answer. This tells us where the quickest wins are.
A
Spreadsheets and email mostly
It works but it is held together with effort
B
A mix of off-the-shelf tools that do not quite connect
Monday, Notion, Xero, something else: but they're siloed
C
Some workflows are automated but most are still manual
A partial system: good in places, gaps everywhere else
D
Mostly solid: I am looking to optimise not rebuild
E
Something built or customised specifically for us
Bespoke system, custom build, or a setup that does not fit the options above
Quick insight
Step 06 · Growth Blocker
What is the honest thing stopping you from growing faster right now?
Not what sounds good: what is actually in the way.
A
I am already at capacity: more clients would break the operation
B
I do not have enough visibility over what is happening day to day
C
I am acquiring new customers but not keeping them
D
Costs keep rising and I can't see where the money is going
E
I need to hire to grow but cannot justify it yet
F
Something else
A specific constraint not listed above
Quick insight
Step 07 · Your Appetite
If one process just handled itself from next week: what would that change?
This is the magic wand question. Pick what matters most.
A
I would get significant time back every week
Hours I could put back into the business or take back for myself
B
I would recover revenue I am currently leaving on the table
Lapsed customers, missed invoices, delayed payments
C
I would have more confidence in my compliance and risk exposure
Knowing nothing is falling through the cracks
D
I could take on more clients or orders without more headcount
Growth that does not require hiring first
E
Something specific to my situation
A benefit that does not fit any of the above
Quick insight
The right first workflow is whichever one gives you the thing you just picked within 30 days. Not a six-month project. One week to build, one month to prove it. That is the Nativ entry model.
Step 08 · Your Details
Where should we send your personalised results?
Your results, the specific workflow we'd recommend first, and how we'd measure the impact. No marketing: one email.
What you will receive
Your personalised operations score, the 2 or 3 biggest gaps we identified, the specific first workflow we'd recommend for your sector, and an invitation to a free 15-minute audit call with Omari: no prep needed.
Your Operations Audit Result
Your 3 Biggest Operational Gaps
Your Free 15-Minute Audit Call
Omari will review your results before the call and come prepared with a specific workflow recommendation for your business. No pitch. No pressure. Just a clear picture of where to start.